مجلة الجبل للعلوم التطبيقية والانسانية غريان
Steady-State Analysis of M/M/1 Queue with State-Dependent Service, Encouraging Arrivals, Feedback and
Retention of Reneged Customers
M. Akhdar
Department of Statistics and Econometrics, Faculty of Economics and Political Science, Tripoli University,
Tripoli, Libya
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